Refund and Returns Policy
At Glimmeringgolld, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please read our refund and returns policy below.
-
Eligibility for Returns: You may return items within 30 days of receiving your order, provided they are unused, in their original packaging, and accompanied by a receipt or proof of purchase.
-
Return Process: To initiate a return, please contact us at info@glimmeringgolld.com with your order number and reason for the return. We will provide you with instructions on how to return the item.
-
Refunds: Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed back to your original payment method within 7-10 business days.
-
Exchanges: If you received a defective or damaged item, please contact us within 30 days, and we will arrange for a replacement.
-
Non-Returnable Items: Certain items, such as personalized products or gift cards, cannot be returned or refunded.
For more information, please visit our website: glimmeringgolld.com.